Frequently Asked Questions

Blue Waters is located 4 miles from the airport and is a short 15-20 minute transfer to the hotel. This will usually cost around US$15-20 for up to 4 people.

All members of your party require a valid passport and we recommend at least 6 months validity remaining on this identification.

IMPORTANT: All travelers, including U.S. citizens, to and from the Caribbean, Central and South America and Bermuda will be required to have a PASSPORT or other accepted document that establishes the bearer’s identity and nationality to enter or re-enter the United States. For information visit the U.S. State Department’s website: www.travel.state.gov for more information.

Blue Waters is located just a short 15 minute drive from the capital where you will find a wonderful selection of shops and boutiques as well as duty free shopping and restaurant and bars.

There are several restaurants within a 5-10 minute taxi ride, please call us for information and reservation

Blue Waters is located at Soldiers Bay, St John’s on the North West tip of Antigua west facing onto the Caribbean Sea.

Check in is at 3PM and check out is from 12 noon.

We accept children of all ages.

Some of our ground floor Deluxe Beachfront Rooms are entered at the front via sliding patio doors and are suitable for wheelchair access. However, the bathrooms in these rooms have not been altered in any way, the vanity basin and mirror are at normal height and the shower is situated over the bath tub.

There is a ramp from the gardens allowing access to Pelican Bar and Palm Restaurant and reception can be accessed from the gardens via a couple of steps. Bartleys à la carte Restaurant is situated on the first floor with a climb up approximately 10 steps which is fairly steep (no lift).

There are a few steps around the hotel grounds, a couple of steps down to the pool area, a few steps down to the beach and the 3rd pool (adults only) can be accessed via a ramp which has a few gentle steps up to it.

Although Blue Waters is not advertised as being “wheelchair user friendly” we do have a number of disabled guests who return year after year.

After you have checked out we have the facilities to store your luggage and allow you to enjoy the remainder of your day at Blue Waters before your flight. If you wish to freshen up then changing room facilities are available with showers.

We have uniformed security guards on duty 24 hours a day. Guests will be asked upon returning to the hotel for their name and room number.

Foreign currency and traveller’s cheques may be exchanged at the Front Desk

The Hotel accepts the following cards: American Express, Visa, Master Card, Discovery and Diners.

Please be advised that all transactions are in US dollars.

For guests wishing to pay cash or traveller’s cheques, a deposit will be collected on arrival in order to establish credit privileges.

There is a gift shop at Blue Waters selling sun creams, toiletries and a variety of other cosmetic items as well as chic beach wear.

All our rooms are provided with a least one 220 volt and several 110 volt outlets.

Please note that razor sockets are for razors only.

Please, also note that the electrical frequency is 60 Hertz, whereas in the UK and Europe it is normally 50 Hertz. This may damage or cause electrical equipment from these countries to malfunction.

We offer evening entertainment on most nights of the week, from live bands to pianists & dancers.

One of the few disadvantages of life on a tropical island is that we have to contend with mosquitoes at certain times of the year. As a general precaution we would recommend that guests keep bedroom doors closed from early evening.

To control the spread of mosquitoes we undertake our own treatment program. This is normally done on a weekly basis and is called “fogging”, because of the smoke the process creates. Although the smell is quite strong it is not harmful and quickly dissipates. Even our beautiful butterflies are not affected.

We offer late checkout for a fee until 5pm, subject to availability the day before departure.

No, you are free to book bed and breakfast and then upgrade to all-inclusive at your leisure once at the resort, no matter how you confirmed your booking. We can only accept an all-inclusive change that lasts for your entire stay from the time you upgrade.

Yes, if we have a higher room category available then you are welcome to upgrade, although please not that charges are applicable.

All rooms have king beds and a private patio or balcony with chaises lounges, tables and chairs, cable TV, wall safe, clock radio, air conditioning, ceiling fan, hair dryer, telephone, fridge, tea and coffee making facilities, iron and ironing board, bath robes, guest amenities (body wash, shampoo, conditioner & body lotion) and beach towels.

Air conditioning is standard and available in all rooms. All rooms also have ceiling fans.

Yes, all rooms and public areas have internet access.

All rooms have a safe for secure storage of personal valuables. A deposit of US$50.00 will be charged to your account with the exception of 100 Block Rooms. This will be refunded on returning the locking set. Please note, the key provided is the only key – There is no master or duplicate key.

Available daily at a charge – next day service.
Irons and ironing boards in all rooms

All restaurants can be pre-booked up to 48 hours prior to dining. All of our evening restaurants require a reservation.

Guests may choose to dine in the comfort and privacy of their own room. Room service is available from 7am till 10:30pm daily. A tray charge is applicable for guests on all meal plans.

Only during restaurant opening times are the restaurant menu’s available. At all other times between 7am and 10:30pm the hotel’s all day menu is available.

Dietary requirements and allergies can be catered for though we advise that you contact the hotel if possible prior to arrival, or identify your requirements as soon as you arrive at the resort. We cannot guarantee we can meet all dietary requirements but will endeavour to accommodate where possible.

There is and the cocktail party is usually hosted every Wednesday at Veronica’s bar from 6pm.

The All Inclusive programme is available from 3pm on the day of arrival and until 3pm on the day of departure.

Should you wish to dine outside of these times, you can do this and charge to your account.

Our on-site car rental company can arrange this. A local driving license is required and will be organized by the car rental company. A valid driver’s license from home and the fee in cash will be needed to facilitate this (approx. US$20 for the temporary local license).

Car parking is available opposite the entrance to the lobby and is complimentary.

Yes hotel taxis are available.

Our taxi drivers make friendly, knowledgeable guides of the island. Hotel taxis are available on request throughout the day. Please use only authorised vehicles that have the prefix “TX” on their number plate. You should agree on the price before hiring the taxi. It is highly recommended that you reserve a taxi through Reception before 8am on the day required.

Blue Waters does not arrange any tours of its own however our tours desk can arrange a number of locally available activities.

No, all water sports are complimentary at Blue Waters but there is a charge for lessons. There are only non-motorized water sports available including sailing, windsurfing, kayaks, Hobie Cats, pedal boats and snorkelling equipment.

Blue Waters is only a 5 minute drive from Antigua’s only championship golf course. Enjoy the challenge of playing Antigua’s only 18-hole PGA rated par 69 Golf Course (ten minutes by car from the hotel. Rounds, lessons, club rental and golf cart hire can be arranged).

We have one flood-lit hard court next to the car park. Reservations should be made in advance with Reception. Tennis lessons can be arranged upon request. 24 hour’s notice required. Rackets and balls can be obtained from reception.

Lessons can be arranged through guest services with a 1 hour lesson costing approx US$50.

No we currently don’t have a dive centre on site.

Unfortunately for insurance purposes we are unable to arrange any dive activities for guests though there are dive centres available on the island.